South Africa’s ongoing youth unemployment crisis has made structured work experience programmes more important than ever. The Eskom YES Programme 2026 in Siyabuswa offers unemployed youth a practical opportunity to gain real workplace experience in the country’s energy sector. This Youth Employment Services (YES) learnership is designed to help young South Africans develop skills, build professional confidence, and improve their chances of securing long-term employment. 2026 Eskom YES Programme
The Eskom Distribution Division is currently recruiting three YES Learners for Retail (Customer Service) positions at the Siyabuswa Hub within the LimLanga Cluster. The programme provides a 12-month fixed-term contract, offering hands-on training and exposure to Eskom’s customer service operations.
For unemployed youth aged 18 to 34 with a Matric certificate, this programme represents a credible pathway into the workforce with one of South Africa’s most critical state-owned enterprises.
Understanding the Eskom YES Programme
The Youth Employment Services (YES) Programme is a national initiative launched to combat youth unemployment in South Africa. It was established through collaboration between government and private sector organisations to provide meaningful workplace experience for young people.
Eskom, as South Africa’s primary electricity provider, participates in the YES Programme by offering structured employment opportunities across multiple divisions and provinces. Through this initiative, Eskom helps young people transition from unemployment into productive workplace environments.
The programme is not just about temporary employment. It is designed to equip participants with practical skills, professional experience, and exposure to real work environments.
Key goals of the YES Programme include:
- Reducing youth unemployment in South Africa
- Providing structured workplace learning
- Developing employability skills
- Supporting career readiness
- Building confidence and professional experience
Participants work full-time for 12 months, gaining valuable experience in Eskom’s operations.
Eskom YES Learner Position Details – Siyabuswa Hub
Before applying, it is essential to understand the full details of the opportunity.
Programme Information:
- Position Title: YES Learner (Retail Customer Service)
- Reference Number: eskom_003522
- Task Grade: YY1
- Number of Positions: 3
- Division: Eskom Distribution
- Business Unit: LimLanga Cluster
- Location: Siyabuswa Hub, Mpumalanga
- Contract Duration: 12 months fixed-term
- Industry: Electricity, Energy and Water Supply
- Closing Date: 2 March 2026
These YES learners will work within Eskom’s customer service division, assisting with retail operations and customer support functions.
This environment provides practical exposure to customer service, administrative processes, and operational workflows within South Africa’s energy infrastructure.
What Eskom YES Learners Will Gain
Participating in the Eskom YES Programme offers several important benefits beyond financial support.
1. Real Work Experience
Many employers require experience, but unemployed youth often struggle to gain it. This programme helps bridge that gap by offering structured work exposure in a professional environment.
Participants will learn:
- Customer service procedures
- Workplace communication
- Administrative systems
- Professional conduct
- Team collaboration
These skills are transferable and valuable across industries.
2. Exposure to the Energy Sector
Eskom operates one of Africa’s largest electricity networks. Working within Eskom provides insight into the country’s power infrastructure, utility operations, and customer service management.
This exposure strengthens career prospects in:
- Energy and utilities
- Public sector administration
- Customer service industries
- Technical and operational roles
3. Improved Employability
Workplace experience significantly improves a job seeker’s chances of finding employment.
After completing the YES Programme, participants gain:
- Work references
- Professional experience
- Practical skills
- Workplace confidence
- Improved CV credibility
Employers value candidates with real work exposure.
4. Career Development Opportunity
While the YES Programme does not guarantee permanent employment, it improves the likelihood of securing future opportunities.
Many participants move into:
- Permanent employment
- Further training programmes
- Learnerships and internships
- Entry-level roles in public or private sectors
Minimum Requirements for 2026 Eskom YES Programme
To qualify for the Eskom YES Learner position in Siyabuswa, applicants must meet all minimum requirements.
Essential Requirements
Applicants must:
- Be a South African citizen
- Be between 18 and 34 years old
- Have Grade 12 (Matric) with Mathematics or Mathematical Literacy
- Be unemployed at the time of application
- Be able to communicate in English
- Be able to communicate in at least one other South African official language
Meeting these requirements is mandatory.
Who Is Not Eligible to Apply
Certain applicants will not be considered for the YES Programme.
You will not qualify if you:
- Are permanently employed
- Have worked permanently for one employer for more than one year
- Are studying full-time during the programme period
- Have previously participated in the YES Programme
These restrictions ensure opportunities are reserved for unemployed youth who have not yet benefited from YES.
Eskom’s Commitment to Employment Equity
Eskom is committed to fair and inclusive hiring practices.
The organisation promotes:
- Employment equity
- Workforce diversity
- Equal opportunity employment
Preference may be given to candidates from designated groups in line with Eskom’s Employment Equity Plan.
Eskom also encourages persons with disabilities to apply.
This approach ensures fair representation and inclusive workforce development.
Why This Opportunity Matters for Siyabuswa Youth
Youth unemployment remains one of South Africa’s biggest economic challenges. Programmes like Eskom YES provide structured entry points into employment.
This programme helps youth in Siyabuswa and surrounding areas:
- Gain workplace exposure
- Build employable skills
- Develop professional networks
- Access career pathways
For many participants, YES becomes the first step toward long-term employment.
Responsibilities of Eskom YES Learners
While duties may vary, YES learners in Retail Customer Service may assist with:
- Customer service support
- Handling customer queries
- Administrative tasks
- Supporting operational activities
- Maintaining service records
- Assisting customer service teams
Learners receive guidance and supervision throughout the programme.
How to Apply for the 2026 Eskom YES Programme
Applications must be submitted online through the official Eskom Careers Portal.
Follow these steps carefully:
Step 1: Visit the Eskom Careers Portal
Go to Eskom’s official careers website.
Step 2: Create or Log Into Your Profile
Register if you do not already have an account.
Existing users can log in.
Step 3: Upload Your CV
Upload a detailed and updated CV. The system will use your CV to populate your profile.
Ensure your CV includes:
- Personal details
- Education information
- Contact information
- Skills and competencies
Step 4: Complete Your Profile
Fill in all required fields accurately.
Incomplete profiles may result in disqualification.
Step 5: Submit Your Application
Review your information carefully and submit your application before the deadline.
Application Deadline
The closing date for applications is:
2 March 2026
Late applications will not be accepted.
Apply as early as possible to avoid missing the opportunity.
Important Application Notes
Applicants should be aware of Eskom’s recruitment policies.
Important points include:
- Eskom may not provide individual feedback
- If you do not receive a response within 28 days after closing, consider your application unsuccessful
- Eskom reserves the right not to fill the position
Ensure your contact details are correct.
2026 Eskom YES Programme Selection Process
Successful applicants will undergo a formal recruitment process.
This may include:
- Application screening
- Document verification
- Candidate shortlisting
- Final selection
Selected candidates will receive official communication from Eskom.
Documents Needed for Application
Prepare the following documents before applying:
- Updated CV
- Certified copy of ID
- Certified Matric certificate
- Proof of residence (if required)
Ensure all documents are clear and readable.
Tips to Increase Your Chances of Selection
Follow these expert tips to improve your application success:
Submit a Professional CV
Include relevant skills such as:
- Communication skills
- Computer literacy
- Customer service skills
- Administrative ability
Apply Early
Avoid last-minute submissions.
Ensure Accuracy
Incorrect or incomplete information may lead to rejection.
Check Contact Information
Ensure your phone number and email are correct.
Career Value of 2026 Eskom YES Programme Experience
Having Eskom experience on your CV adds credibility.
Eskom is one of South Africa’s most recognised employers. Work experience with Eskom signals reliability, discipline, and professionalism to future employers.
Participants often use this experience to secure employment in:
- Government departments
- Municipalities
- Private companies
- Utility companies
- Customer service industries
About Eskom as an Employer
Eskom plays a central role in South Africa’s electricity supply.
Working at Eskom provides exposure to:
- National infrastructure operations
- Public service environment
- Large-scale organisational structure
Eskom experience strengthens career opportunities.
Frequently Asked Questions (FAQs)
What is the 2026 Eskom YES Programme?
It is a 12-month employment programme designed to give unemployed youth workplace experience.
Who can apply ?
South African citizens aged 18 to 34 who are unemployed and have Matric with Mathematics or Mathematical Literacy.
Is the YES Programme permanent employment?
No. It is a fixed-term 12-month contract.
Where is this YES position located?
The position is based at the Siyabuswa Hub in Mpumalanga.
What is the application deadline?
The deadline is 2 March 2026.
Do YES learners receive payment?
YES programmes typically provide stipends, although specific amounts may vary.
Can I apply if I studied full-time this year?
No. Full-time students are not eligible.
Can previous YES participants apply again?
No. Applicants who already participated in YES cannot reapply.
Final Thoughts: Why You Should Apply for the 2026 Eskom YES Programme
The Eskom YES Programme in Siyabuswa offers unemployed youth a valuable opportunity to gain professional experience in South Africa’s energy sector. This structured programme helps participants build skills, improve employability, and develop workplace confidence.
For young South Africans struggling to gain their first work experience, this programme can serve as an important career stepping stone.
With only three positions available and a closing date of 2 March 2026, interested applicants should apply as soon as possible.
This opportunity could be the start of a meaningful career journey.